Finance Automation for Hilton
automate, process, approve

Bringing Hilton information into a single location to optimise invoice processing, accounts payable, auditing and other financial processes. 

Digitise your daily income audit reporting

Night audits require repetitive and often manual tasks to pull out and reconcile data from various sources, then get it approved by highly paid managers. With DocMX, optimise this daily audit process bringing immediate benefits to any property.

All daily transaction data in one place

No need to log into different systems or print reports. Transaction reports are pulled into one place, scanned in or automatically ingested from 3rd party systems like PMS and POS. Data is captured and indexed, with additional supporting documentation linked.

Streamlined approvals

Once the reports are complete, the approval workflow is triggered: from night manager, to department heads, to director of finance, everyone has access to all the data to make informed decisions.

Full control & visibility

The control centre provides a visual and user-friendly overview of the daily audit and overall business performance. Any discrepancies or lack of compliance can be immediately spotted and acted upon, by employees and managers.

Key features


Developed in line with your OnQ or Opera PMS system, integrated with your Navision, Sun or SAP accounting software, and other property management systems, POS, Sales & Marketing and even Payroll report distribution.

A customised control centre

Dashboard technology to track performance metrics around invoice processing, audit compliance and time to completion for various aspects of finance.

Dozens of reports

Daily Revenue Packs, Allowance Packs, Cash Packs, Credit Card Packs, Food & Beverage, Entertainment reports and even F&B dockets can be processed within the DocMX Hilton technology.

Customer Success
5-star Sydney hotel automates Income Audits to free management time
Exclusive Sydney hotel creates more time for management to maintain 5-star customer services by automating income audit admin.

Accelerate your Accounts Payable

Tracking supplier invoices in varying formats can be onerous work: paperwork, emails & purchase orders need to be matched, approved by the right people, and processed into your finance system. With DocMX, simplify this process:

70%+ AP automated, no more manual input or duplicated approval.

Paper or email invoices scanned/uploaded into DocMX, data is automatically captured, checked and reconciled with purchase orders or delivery notes and if within Hilton validation criteria written to your finance system without needing to waste management time even more.

AR automation, no more paper shuffling with faster turnaround of invoices.

Intelligent rules determine validation and exception handling, routing wholesale invoices to the relevant suppliers or OTA's, with all related documentation accessible with a single click.

Retrieve anytime

On workflow completion, the invoice data is exported to your financial system. All data is safely stored on DocMX and instantly accessible anytime.

Gain visibility

Approval pathways are auditable and transparent. Status can be tracked on the Control Centre dashboard for performance improvement and financial reporting is readily available to designated personnel.  

Gain full control and compliance

Standards & compliance

The AP& AR processes are standardised across departments for full compliance with internal policy. All data is retained in compliance with local tax legislation.

Full audit trail

The process is fully auditable: each invoice, approval and payment is traceable, to ensure compliance with internal policy and regulatory requirements.


Bring in the best practices of information security into your financial approval processes: DocMX is ISO-certified to comply with the highest security standards in the cloud.  

Limited access

Access is strictly managed: only authorised personnel see sensitive financial information. Grant external users limited access, minimising the need for staff to pull files for status updates. 

We used to have issues with  documents going missing from one tray to another, causing actions not being taken.

Implementing DocMX brought great benefits like flexible document search, compliance and time savings.

Paolo Trevisan

Financial Controller

Minimise your wholesale AR turnaround times

With a majority of hotel revenues coming from wholesalers, it is of prime importance to accelerate Accounts Receivable processing.

DocMX helps bring together information dispersed across various departments and formats to:

Simplify bill validation

Direct bills are loaded into the system, data is automatically captured and classified. Automated workflows validate for duplicates and backup proof, with exceptions raised to the appropriate teams for remediation.

Automate collection

Automated emailing processes send emails with the bills attached to the debtors; the Control Centre shows aging and exception history for easy chase-ups.

Streamline queries

Bill and ledger queries conducted through electronic forms: collect all relevant data, remove confusing email communication and trigger appropriate workflows to resolve in a timely manner.

Gain visibility

Approval pathways are auditable and transparent. Status can be tracked on the Control Centre dashboard for performance improvement and financial reporting is readily available to designated personnel.  

Want to know how you too can benefit from our hospitality expertise?