Technical Support
$
200
Per Hour
-
Basic technical support related to the enhancement
-
Troubleshooting and resolving any issues that arise post-deployment.
-
Ongoing assistance to ensure the enhancement works smoothly within the existing system
Mandatory
Training and Documentation
$
200
Per Hour
-
Providing training sessions to help the customer’s team understand and use the new enhancement
-
Creating user guides, manuals, or other documentation specific to the enhancement.
-
Offering follow-up sessions to address any questions or concerns post-deployment.
Testing and Quality Assurance
$
250
Per Hour
-
Conducting thorough testing to ensure the enhancement works as intended.
-
Performing user acceptance testing (UAT) with the customer’s team.
-
Identifying and resolving any bugs or issues before full deployment.
Configuration
$
300
Per Hour
-
Adjusting system settings to accommodate the new enhancement
-
Ensuring the enhancement integrates well with existing configurations
-
Tailoring the enhancement to fit specific customer requirements without altering core functionality
Project management
$
300
Per Hour
-
Planning and coordinating all activities related to the enhancement.
-
Managing timelines, resources, and communication between stakeholders
-
Ensuring the enhancement is delivered on time, within scope, and on budget.
Implementation
$
400
Per Hour
-
Deploying the enhancement into the customer's live environment.
-
Ensuring smooth transition and minimal disruption during the deployment.
-
Managing any dependencies or related changes required for successful implementation.
Integration Services
$
450
Per Hour
-
Integrating the enhancement with third-party systems or other software used by the customer.
-
Ensuring data flows seamlessly between systems post-integration.
-
Addressing any compatibility issues that arise during the integration process.
Business Consulting
$
500
Per Hour
-
Assessing the business impact of the enhancement
-
Providing strategic advice on how the enhancement can drive business value
-
Aligning the enhancement with the customer’s broader business objectives and workflows
Development
$
500
Per Hour
-
Custom coding and development to create new features or functionalities.
-
Modifying existing codebases to accommodate the enhancement.
-
Ensuring the new development aligns with existing software architecture and best practices.