Innovation is our passion

We are specialists in future-proofing hospitality operations, passionate about innovation & process improvement. Since formation in Australia in 2006, our technology has brought financial, environmental and operational savings to hospitality businesses globally.

Our clients’ achievements are our success

Our goal is to make our clients’ daily jobs easier, streamlining their operations and saving them time & resources. We will work together to help you fully reap the benefits of digitising.  


Forget clunky, outdated back-office systems: your business deserves so much better! 

We built DocMX leveraging the latest technologies of web applications, cloud computing and artificial intelligence. 


No endless weeks of consultancy and implementation!

We believe that there is no need to over-complicate digitisation. You will get a user-friendly system, tailored to your specific needs, with only the features that you need.

Enterprise standards

We aim for the highest quality, security standards and reliable support to gain and keep the trust of our enterprise customers. 

Reliable customer support whenever you need it

Full Support

We will provide full product and user support: our cloud-based solution will not require any intervention from your IT team.

Strict SLAs

With offices in different countries and time zones, we provide the highest standard of customer support, committing to respond to your queries within strict SLAs.

Benefit from our global footprint

Innovating across many countries, timezones and cultures, we will support you wherever you are.

New Zealand
South Korea
Hong Kong
Hungary, Poland
Spain, Portugal
United States
Hilton Logo

Streamlining our operations with DocMX, we achieved impressive efficiencies and savings across our properties in Japan. I certainly recommend this cost-effective solution from a reliable partner that understands hospitality.

Minesh Raniga

Regional Finance Director, Hilton

I definitely recommend it to all properties – engage in digitisation and upgrade your ways of working with DocMX.

You will thank them when you see all the potential behind it!

Diogo Gaspar

Income Auditing, IHG Group

Recognised and certified standards

Benefit from the international standards and security of the ISO-certified cloud data storage.

Every year, we undergo a stringent ISO certification process for Information Security Management Systems

We are an official Amazon AWS Technology Partner, which means that our technology and hospitality expertise have been vetted & recognised as meeting the requirements of organisations with the highest standards. 

We are proud to have the trust of major international brands

Marriott Logo
Hilton Logo
ihg holiday inn
StRegis Logo
Conrad Logo
Kimpton hotels logo
Four Points Logo

Latest NEWS from DocMX

Case study: IHG hotel

A PhocusWire case study of the DocMX implemention at an IHG hotel in Europe: how automation brought tangible efficiencies and financial savings in the Covid-19 context.

Insights on automation

Insights from our expert Aaron Belton in the Hotel Business magazine, on the ways automation technology can help hotels streamline operations, to do more with less in challenging times.

Getting ready for post-Covid

The perspective of DocMX experts: “Hotels have 12 weeks to prepare for a gradual return,  with a reality of low occupancy and what that means for resourcing and cost efficiency.”

Unlocking savings

Considering printing savings and an average 40h saved weekly on admin work for the management, our customers estimate that they save $42,000 per year, just automating Revenue Audits.

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Find out how your business can benefit