Reinventing Hospitality

Future-proof your hotel operations: automate aspects of your back-office to reduce costs, structure processes to counter low occupancy & other risks, enable efficient & secure remote collaboration.

Outsmart future risk with our award winning
all-in-one hospitality automation technology

Bring information from your PMS, POS, Events, Finance, emails and paperwork into a single platform to review, approve, secure and automate for the utmost efficiency 
with our cost-neutral DocMX solution. 

Reinvent your operations

Streamline manual error-prone processes like daily audits, accounts payable/receivable, HR and more. Implement paperless, contact-less collaboration, even when your staff cannot be on-site. Ensure staff safety, data security & compliance with company policies.

Control Operational Expenses

Structure your operations to keep costs down, reduce risks and be resilient even in extended periods of low occupancy. We guarantee a fast, simple, on-budget solution to save you time and money in these challenging times.

Trust hospitality experts

We’ve helped hundreds of hotels worldwide move into the new digital ways of working. We specifically designed a flexible system, easy to deploy across one or many properties, working with all PMS, POS, and other 3rd party systems.

Our innovators and their success stories

Our partners have innovated Front Desk, Night Audit, Accounts Payable & Receivable,
Revenue Audit, HR and other operational areas of their businesses. 
Why not capitalise on these developments?

Income Audit Automation
Hilton Sydney automates Income Audits to free management time
The exclusive Sydney hotel creates more time for management to maintain 5-star customer services by automating income audit processes.
Remote Collaboration
IHG digitises financial operations for effective remote collaboration
Read how an InterContinental hotel streamlined its financial operations and enabled seamless and safe collaboration during the social-distancing period.
4P Sydney
Going Paperless & Printer-less
FourPoints Darling Harbour cuts yearly printing by 2.5 million pages, saving $1.5m
Digitising heavily paper-based processes resulted in printing 2.5m pages less each year. That's a $1.5m saving in printing costs over 5 years. Not to mention intangible time and efficiency gains, as well as saving an estimated 1,500 trees!
AP Automation
Moonee Valley Racing Club
automates AP to safeguard business continuity
One of Australia’s most prestigious horse racing organisations automate Accounts Payable handling for its hundreds of suppliers to win back time and move towards a paperless efficient office.
Shared Services Centre
Hospitality group clusters skills & knowledge, reduces overheads across the portfolio
Discover how Hilton Australia centralised Finance, HR and payroll services into a single SSC in Sydney to service their entire Australian operation.

With DocMX, leverage the best-in-class technology that your hotel deserves

Intelligent assistance

Harness the latest technologies of artificial intelligence and machine learning: our smart optical recognition and self-learning algorithms automate data capture, approval processes, alerts and so much more.

Enterprise infrastructure & security

DocMX is a SaaS solution, easy to implement with little work for your IT teams. As part of the select Amazon AWS Competency partner group, we offer the highest-performance infrastructure and ISO27001 certified standards for data security.

Simply in your browser

Access DocMX just like a website, anytime and from any device. Forget clunky back-office systems that require extensive training: your users will quickly adopt our sleek & intuitive interface.

Tailor-made & accessible

We are agile and will move quickly to adapt to YOUR unique business. With a configurable solution matching your needs, you will be up and running within days.

Unleash the full potential of your team with DocMX

There seems to be an app for everything. Yet in hotels still often rely on manual and paper-based tasks – which is like using folding maps instead of GPS.

50 %

Reduce Costs

Cancel those expensive printer/copier leases! Digitise documents and reduce paper storage overheads for 7 – 18 years, improve your environmental footprint.

50 %


Accelerate your processes, reduce menial admin tasks, easily retrieve important information to support your operation. Efficient collaboration
anywhere anytime.

50 %


Allow your staff to focus on what they do best rather than admin and mundane
back office activity.

0 %

ISO Compliance

All documentation & processes traceable and easy to audit, enhancing your operations’ transparency, professionalism and legal standing. 

Don't just take our word for it - listen to our innovators

Hilton Logo

Innovative, adaptable, reliable product and team - I can recommend to anyone!

Paolo TrevisanDirector of Finance

I definitely recommend all properties to engage in digitisation and upgrade your ways of working with DocMX. You will thank them when you see all the potential behind it!

Diogo Gaspar Income Auditor, InterContinental
Hilton Logo

During implementation the team helped us a lot, listening when needed, then going their own way and providing great advice on efficiency improvements.

Boudewijn Kok Auditor, Hilton EU

I would definitely recommend it to any colleagues. Our staff has benefited immensely, the system is easy to use, and the knowledgeable DocMX team have been a pleasure to deal with.

Paul Camilleri Financial Controller

We don’t believe in a cookie-cutter approach.
Let’s discuss how we can tailor our solution to the fabric of your business.