Reinventing Hospitality

Future-proof your hotel operations: automate aspects of your back-office to reduce costs, structure processes to counter low occupancy & other risks, enable efficient & secure remote collaboration.

Do more with less & outsmart future risks with our
all-in-one hospitality automation technology

Lean & efficient operations, for immediate benefits that you will continue reaping in the future

Paperless hotel

Digitise documents and implement paperless, remote collaboration to cut printing overheads, easily find and share information, ensure data security & compliance. 

Automated processes

Income audits, invoice processing, HR and more. Centralise data from PMS, POS, Finance, emails and paperwork into a single platform to review, approve and automate.

Cost efficiencies

Facing unprecedented times, hotels look to do more with less. Cut printing, save time, share resources across properties – for financial results visible within months and for the long-term.

Made for hotels

Top international hotel groups have deployed the flexible DocMX solutions across individual properties and clusters. Benefit from their learnings and innovations!

Our innovators and their success stories

How our partners have innovated and streamlined Front Desk, Night Audit, Accounts Payable & Receivable, Revenue Audit, HR and other operational areas

Income Audit Automation
Hilton Sydney automates Income Audits to free management time
The exclusive Sydney hotel creates more time for management to maintain 5-star customer services by automating income audit processes.
Remote Collaboration
IHG digitises financial operations for effective remote collaboration
Read how an InterContinental hotel streamlined its financial operations and enabled seamless and safe collaboration during the social-distancing period.
shared services center hotel
Shared Services Centre
Hilton clusters skills & knowledge, reduces overheads across the portfolio
Discover how Hilton Australia centralised and automated 70% of Finance, HR and payroll transactions in a single SSC in Sydney, to service their entire Australian operation.
4P Sydney
Going Paperless & Printer-less
FourPoints Darling Harbour cuts yearly printing by 2.5 million pages, saving $1.5m
Digitising heavily paper-based processes resulted in printing 2.5m pages less each year. That's a $1.5m saving in printing costs over 5 years. Not to mention intangible time and efficiency gains, as well as saving an estimated 1,500 trees!
holiday inn ihg singapore
Income Audit Automation
IHG - Holiday Inn Singapore automate daily income audits & more
Read how this Singapore hotel digitised and automated key operations in finance and accounting to save resources and gain resilience, with financial support from the STB.
AP Automation
Moonee Valley Racing Club
automates AP to safeguard business continuity
One of Australia’s most prestigious horse racing organisations automate Accounts Payable handling for its hundreds of suppliers to win back time and move towards a paperless efficient office.

With DocMX, leverage the best-in-class technology that your hotel deserves

docmx hotel automation
Intelligent assistance

Harness the latest technologies of optical recognition and machine learning to automate data capture, approval processes, alerts and so much more.

Enterprise infrastructure & security

DocMX is a SaaS solution, easy to implement with little work for your IT teams. As part of the select Amazon AWS Competency partner group, we offer the highest-performance infrastructure and ISO27001 certified data security.

Simply in your browser

Access DocMX just like a website, anytime and from any device. Forget clunky back-office systems that require extensive training: your users will quickly adopt our sleek & intuitive interface.

Tailor-made & accessible

We are agile and will move quickly to adapt to YOUR unique business. With a configurable solution matching your needs, you will be up and running within days.

Unleash the full potential of your team with DocMX

10 %


On average our customers fully automate 80% of manual transactions in AP and income auditing.

50 %

Cut printing

Our customers report eliminating 90% of the need to print. Cancel those expensive printer/copier leases!

50 %


Allow your staff to focus on what they do best rather than admin and mundane
back office activity.

0 %

ISO Compliance

All documentation & processes traceable and auditable, enhancing your operations’ transparency.

Don't just take our word for it - listen to our innovators

Hilton Logo

Innovative, adaptable, reliable product and team. Great features for better productivity.
I can recommend to anyone!

Paolo TrevisanDirector of Finance

I definitely recommend all properties to engage in digitisation and upgrade your ways of working with DocMX. You will thank them when you see all the potential behind it!

Diogo Gaspar Income Auditor, InterContinental
Hilton Logo

Streamlining our Japan operations with DocMX, we achieved impressive efficiencies and savings across our properties. A cost-effective solution from a reliable partner that understands hospitality!

Minesh RanigaRegional Finance Director

I would definitely recommend it to any colleagues. Our staff has benefited immensely, the system is easy to use, and the knowledgeable DocMX team have been a pleasure to deal with.

Paul Camilleri Financial Controller

Latest NEWS from DocMX

PhocusWire - focus on IHG

A PhocusWire case study of the DocMX technology implemention at an IHG hotel in Europe: how automation brought tangible efficiencies and financial savings in the Covid-19 context.

Case studies of 2 of our customers in Singapore. As hotels look to ‘do more with less’, they need to look into ways to digitise operations, to maximize efficiency and improve the bottom line.

5 common pitfalls to avoid when choosing and implementing an automation software for your hotel – based on the experience of DocMX experts digitising hotels over 10 years.

AWS ReInvent Conference

In a keynote at the ReInvent conference, AWS announced the launch of the Travel & Hospitality Competency, to help hotels find reliable technology partners – featuring DocMX.

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We don’t believe in a cookie-cutter approach.
Let’s discuss how we can tailor our solution to the fabric of your business.