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Hotels are like cities that never sleep. Day and night, they buzz with the comings and goings of guests, with early check-ins, late check-outs, and ad-hoc requests around the clock. In this non-stop whirlwind, hotel managers are the conductors of an orchestra, striving to hit every note perfectly while keeping...

When Digital Doesn’t Deliver: The Do’s and Don'ts Rule Book for Hotels  Last year, our Global Head of Hospitality, Aaron Belton wrote an advisory piece about the digital drive in our hospitality industry.  He reflected that automation and digital transformation are no longer buzzwords for the future, and change is...

DocMX teams have collaborated with Amazon AWS experts to put together a comprehensive analysis of the transformations awaiting the Hospitality industry in the medium to long-term. You can read the full e-book and analysis in the AWS website. Below you will find the highlights from us. Hospitality Technology Trends in...

After a devastating year, with hotel occupancy dropping to less than 20% and doors closing for the majority of hospitality businesses, the industry has never been so tested. Although vaccines offer hope, their resilience will continue to be tested in 2021, as hotels look for ways to safely open doors...

An overview of how the DocMX hotel automation technology streamlines back-office operations, by the Hotel Business magazine. "One important piece to the revenue management puzzle is streamlining operations to cut costs. DocMX, from Sydney-based software development firm iT4 Australia, was designed to aid that process through document management and workflow...

Savings brought by DocMX described in HospitalityNet. In these undeniably challenging times, hotels look to do more with less. The pandemic transformed ways of working across many industries, and digitisation or "digital transformation" is often advocated as the way forward to help hospitality weather the storm and become stronger in...

The UK Prime Minister Boris Johnson has unveiled plans for the nation to exit lockdown in a “one-way road to freedom”, with hotels, pubs and restaurants permitted to open indoors from May 17. Our perspective, featured in the Boutique Hotel News: Aaron Belton, head of global hospitality at DocMX, commented:...

DocMX was featured on this month's Caterer Licensee Hotelier Magazine. While entering a new year offers a level of optimism, as the hospitality industry hopes to soon resume operations, there are still numerous challenges ahead. Aaron Belton, Head of Global Hospitality at DocMX, comments on how the industry can use...

Insights from our expert Aaron Belton in the Hotel Owner magazine, on the ways technology and automation will help hotels recover and future-proof operations. "We have the opportunity to reinvent,  restructure operations and become more agile…  to recover and protect for the future." Read the full online article here or download the...