According to recent research from RH-ISAC, investment is increasing significantly to address cybersecurity challenges facing the hospitality sector. The report reveals a predicted rise in 2023 budgets to cover the implementation of better security systems, expert personnel and staff training. Survey respondents working in hospitality and retail shared a recognition...
Blog
Going Digital: Common Mistakes Hotels Can Avoid
When Digital Doesn’t Deliver: The Do’s and Don'ts Rule Book for Hotels Last year, our Global Head of Hospitality, Aaron Belton wrote an advisory piece about the digital drive in our hospitality industry. He reflected that automation and digital transformation are no longer buzzwords for the future and change is...
What Cop27 means for hotels & hospitality
What Cop27 means for hotels: 6 steps to sustainability Svart in Norway is the World's Most Sustainable Hotel This year’s UN Climate Conference, Cop27 took place against a backdrop of an energy crisis and confirmation that the world is not doing enough to tackle carbon emissions and protect the future...
What Are The Top 5 Innovations in Hotels & Hospitality? Our Roundup of Future Trends
Hilton's first US net zero fully sustainable hotel This month a new Expo representing innovation in the hotel and hospitality industry took place in London. Hotel & Resort Innovation Expo saw global leaders from IHG, Yotel and Best Western set a vision for the shape of future innovation in our...
DocMX welcoming Corinthia Hotels
Corinthia Hotels is a group of 9 prestigious properties, embodying a beauty that happens slowly and ages elegantly. The brand was founded by the Pisani family of Malta in 1962, and now represents timeless and effortless style in some of the world’s greatest cities and locations. This month we are proud...
DocMX powers digital transformation in Singapore hotels
Several landmark hotels in Singapore have launched digital transformation initiatives leveraging innovative DocMX technology, with the support of the Singapore Tourism Board. This includes Holiday Inn Singapore Orchard City Centre (IHG Group), Conrad Centennial Singapore and Hilton Garden Inn.
E-Book “What’s Next” in Travel and Hospitality
DocMX teams have collaborated with Amazon AWS experts to put together a comprehensive analysis of the transformations awaiting the Hospitality industry in the medium to long-term. You can read the full e-book and analysis in the AWS website. Below you will find the highlights from us. Hospitality Technology Trends in...
DocMX expert opinion in HospitalityNet
All hospitality organizations should look into ways to digitise and automate operations to save resources. Here are 5 common pitfalls to avoid when choosing and implementing an automation software for your hotel - based on the experience of DocMX experts. Automating and digitising should no longer be viewed by the...
DocMX in Hotel Technology News
After a devastating year, with hotel occupancy dropping to less than 20% and doors closing for the majority of hospitality businesses, the industry has never been so tested. Although vaccines offer hope, their resilience will continue to be tested in 2021, as hotels look for ways to safely open doors...
Welcome to our new client:
Hilton Melbourne Little Queen Street
This week we are excited to extend our welcome to our latest client: the brand-new Hilton hotel located in central Melbourne's Little Queen Street. Marking the return of the main Hilton brand to the city, the 244-room hotel opened in March 2021 (see announcement here). Along with the other latest...
DocMX in the press: PhocusWire – digitization & savings at IHG
A PhocusWire case study of DocMX implemention at an IHG hotel in Europe - and how automation brings tangible efficiencies and savings. As hotels look for ways to safely open doors and attract visitors in a highly competitive and challenging market, their resilience will continue to be tested. One challenge...
DocMX in the press: Hotel Business magazine
An overview of how the DocMX hotel automation technology streamlines back-office operations, by the Hotel Business magazine. "One important piece to the revenue management puzzle is streamlining operations to cut costs. DocMX, from Sydney-based software development firm iT4 Australia, was designed to aid that process through document management and workflow...
DocMX in the press – HospitalityNet: Unlocking savings
Savings brought by DocMX described in HospitalityNet. In these undeniably challenging times, hotels look to do more with less. The pandemic transformed ways of working across many industries, and digitisation or "digital transformation" is often advocated as the way forward to help hospitality weather the storm and become stronger in...
DocMX in the press – our perspective on the UK reopening plans
The UK Prime Minister Boris Johnson has unveiled plans for the nation to exit lockdown in a “one-way road to freedom”, with hotels, pubs and restaurants permitted to open indoors from May 17. Our perspective, featured in the Boutique Hotel News: Aaron Belton, head of global hospitality at DocMX, commented:...
DocMX in the Press – Why 2021 Should Be the Year for Digitising Hospitality
DocMX was featured on this month's Caterer Licensee Hotelier Magazine. While entering a new year offers a level of optimism, as the hospitality industry hopes to soon resume operations, there are still numerous challenges ahead. Aaron Belton, Head of Global Hospitality at DocMX, comments on how the industry can use...
DocMX and AWS Travel & Hospitality Launch in HospitalityNet
It has undoubtedly been a challenging year for the travel and hospitality industry. To support customers at this crucial time, Amazon Web Services (AWS) announced the launch of the new AWS Travel and Hospitality Competency. This designation takes on the heavy lifting of identifying and validating the most experienced AWS Partners who...
Hotel Owner – Opinion from DocMX experts
Insights from our expert Aaron Belton in the Hotel Owner magazine, on the ways technology and automation will help hotels recover and future-proof operations. "We have the opportunity to reinvent, restructure operations and become more agile… to recover and protect for the future." Read the full online article here or download the...
NEWS – DocMX achieves AWS Travel
and Hospitality Competency Status
December 4, 2020 | Press Release - iT4 announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status with DocMX, the leading specialist in hospitality automation technology. With over a decade of experience streamlining hospitality operations, DocMX is one of only a select group of...
Join DocMX and Hospitality Industry leaders at Amazon re:Invent
DocMX has been an Amazon Web Services partner for several years now. This year, we have been invited to feature in the AWS re:Invent conference. AWS re:Invent is an exciting and important technology event each year and this year, several sessions will be must-sees for travel and hospitality executives. AWS re:Invent...
NEWS
Welcome to our new customer: Ritz-Carlton Perth
This week we are welcoming a new client for our daily income audit solution: the newest luxury destination in Perth, the Ritz-Carlton Perth hotel. The newest luxury hotel in town uses DocMX Set within the stunning Towers building on Elizabeth Quay, the hotel offers incredible views of the Swan river,...