Hotels lose revenue every day to undetected posting errors, missed charges, and unapproved adjustments. Industry research from Prostay estimates that average revenue leakage across hospitality businesses runs as high as 14.9%. Most of that leakage is preventable. The hotel income audit exists to catch it. Yet at many properties, the income audit...
Hotel Clusters: Transforming Multi-Property Operations and Efficiency
Hotel clusters—groups of properties that share resources under a single ownership or brand—are reshaping multi-property operations. In the hospitality world, “hotel clusters” are a strategic answer to rising operating expenses, guest expectations, and labor challenges. Rather than treat each property as a standalone entity, owners or management companies coordinate specific...