DocMX in the media

DocMX is an award-winning innovative hospitality automation technology, featured in various industry publications.

How DocMX helps hotels
streamline and future-proof operations

In top hospitality groups

Founded in 2006 in Australia, DocMX is now used internationally by large hospitality groups like Hilton, Marriott, IHG, to streamline and automate operations.

Doing more with less

DocMX provides the perfect toolkit to help hotels faced with unprecedented challenges of Covid-19: to operate efficiently, automate and share resources.

Innovative automation Tech

DocMX digitises back-office operations such as finance and accounting, HR, front desk & sales, and many other back-office processes, automating over 70% of transactions.

DocMX in the Media

PhocusWire - Mar 22, 2021

A PhocusWire case study of the DocMX implemention at an IHG hotel in Europe: how automation brought tangible efficiencies and financial savings in the Covid-19 context.

Hotel Business - Mar 15, 2021

Insights from our expert Aaron Belton in the Hotel Business magazine, on the ways automation technology can help hotels streamline operations, to do more with less in challenging times.

HospitalityNet - Feb 26

Considering printing savings and an average 40h saved weekly on admin work for the management, DocMX customers estimate that they save $42,000 per year, just automating Revenue Audits.

Boutique Hotel News - Feb 22

The perspective of DocMX experts: “Hotels have 12 weeks to prepare for a gradual return,  with a reality of low occupancy and what that means for resourcing and cost efficiency.”

Boutique Hotel News - Mar 5

With the combined effect of Covid-19 and Brexit, many hospitality workers have left the UK. Insights on how digitization and automation can help close the gap with more productive staff.

AWS Blog - Feb 11, 2021

Aaron Belton interviewed by Joanna Todd for AWS Travel & Hospitality, discussing how AWS and partners like DocMX  come together to help hospitality customers build resilience.

CLH Magazine - Jan 18

DocMX experts explain why now is the right time to digitise –  to succeed, hotel owners & operators need to re-open leaner, rather than returning to the pre-pandemic status quo.

AWS Vlog - Jan 26, 2021

In this 5min video of AWS Community Chats, Aley Hammer is joined with Oliver Skelton, Head of Product at DocMX. Oliver shares how DocMX is helping hotels to lower their costs.

Hotel Owner - Dec 17, 2020

A feature in the UK magazine Hotel Owner, with insights from our expert Aaron Belton on the ways hotels can improve productivity and future-proof their operations with automation technology.

UK reopening- Feb 22, 2021

How UK hotels need to prepare for re-opening in a context of low occupancy – and how to efficiently use resources to function profitably in these challenging conditions.

HospitalityNet - Dec 7, 2020

Announcement of the AWS Travel & Hospitality competency – a selection of expert partners like DocMX that can be trusted to help hotels in their digitization projects.

AWS ReInvent - Dec 4, 2020

In a keynote at the ReInvent conference, AWS announced the launch of the Travel & Hospitality Competency, to help hotels find reliable technology partners – featuring DocMX.

To receive all DocMX updates, follow us:

DocMX awarded the Amazon AWS Travel & Hospitality competency

docmx hotel automation

Select Amazon Travel & Hospitality Partner

With our deep industry expertise and solid technology, we are one of the few Amazon AWS partners awarded the Travel & Hospitality Competency

  • Trusted by industry leaders like Hilton, Marriott or IHG Group
  • User-friendly, quick to implement & cost-neutral
  • Compatible with other systems such as Opera, Micros, SAP & more.

Harnessing the most innovative Amazon technology

We adapt the most advanced Amazon AWS technology and make it usable and useful for hotels: 

  • Artificial Intelligence and machine learning
  • The most stringent data and network security standards, with ISO27001 certification
  • Highest-performing and scalable Cloud infrastructure

Our innovators and their success stories

Our partners have streamlined Accounts Payable & Receivable, Revenue Audit, HR, Front Desk and other operational areas of their businesses. 

Income Audit Automation
Hilton Sydney automates Income Audits to free management time
Hilton Sydney created more time for management to maintain 5-star customer services by automating income audit processes.
Remote Collaboration
IHG digitises financial operations for effective remote collaboration
Read how an InterContinental hotel streamlined its financial operations and enabled seamless and safe collaboration during the social-distancing period.
Going Paperless & Printer-less
FourPoints Darling Harbour cuts yearly printing by 2.5 million pages, saving $1.5m
Digitising heavily paper-based processes resulted in printing 2.5m pages less each year. That's a $1.5m saving in printing costs over 5 years. Not to mention intangible time and efficiency gains, as well as saving an estimated 1,500 trees!
AP Automation
Moonee Valley Racing Club
automates AP to safeguard business continuity
One of Australia’s most prestigious horse racing organisations automate Accounts Payable handling for its hundreds of suppliers to win back time and move towards a paperless efficient office.
Shared Services Centre
Hilton Australia clusters skills & knowledge, reduces overheads across the portfolio
Read how Hilton Australia centralised Finance, HR and payroll services into a single SSC in Sydney to service their entire Australian operation.

Don't just take our word for it - listen to our innovators


Innovative, adaptable, reliable product and team - I can recommend to anyone!

Paolo TrevisanDirector of Finance

I definitely recommend all properties to engage in digitisation and upgrade your ways of working with DocMX. You will thank them when you see all the potential behind it!

Diogo Gaspar Income Auditor, InterContinental
Hilton Logo

Streamlining our Japan operations with DocMX, we achieved impressive efficiencies and savings across our properties. A cost-effective solution from a reliable partner that understands hospitality!

Minesh RanigaRegional Finance Director

I would definitely recommend it to any colleagues. Our staff has benefited immensely, the system is easy to use, and the knowledgeable DocMX team have been a pleasure to deal with.

Paul Camilleri Financial Controller

Do you have media enquiries, or simply want to know more? Get in touch!

We are looking forward to hearing from you: