DocMX in the media

DocMX is an award-winning innovative hospitality automation technology, featured in various industry publications.

How DocMX helps hotels
streamline and future-proof operations

In top hospitality groups

Founded in 2006 in Australia, DocMX is now used internationally by large hospitality groups like Hilton, Marriott, IHG, to streamline and automate operations.

Doing more with less

DocMX provides the perfect toolkit to help hotels faced with unprecedented challenges of Covid-19: to operate efficiently, automate and share resources.

Innovative automation Tech

DocMX digitises back-office operations such as finance and accounting, HR, front desk & sales, and many other back-office processes, automating over 70% of transactions.

DocMX in the Media

Case studies of 2 of our customers in Singapore. As hotels look to ‘do more with less’, they need to look into ways to digitise operations, to maximize efficiency and improve the bottom line.

5 common pitfalls to avoid when choosing and implementing an automation software for your hotel – based on the experience of DocMX experts digitising hotels over 10 years.

PhocusWire: IHG case study

A PhocusWire case study of the DocMX implemention at an IHG hotel in Europe: how automation brought tangible efficiencies and financial savings in the Covid-19 context.

Hotel Business Magazine

Insights from our expert Aaron Belton in Hotel Business, on the ways automation technology can help hotels streamline operations, to do more with less in challenging times.

Hotel News Resource

A case study of the DocMX technology implemention at an IHG hotel in Europe: how automation brought tangible efficiencies and financial savings in the Covid-19 context.

Serviced Apartment News

As the UK hospitality sector prepares for re-opening in a context of low occupancy, how to efficiently use resources to function profitably in these challenging conditions.

HospitalityNet - Feb 26

With savings of printing costs and an average 40h weekly on admin for the management, DocMX customers estimate that they save $42,000 per year, just automating Income Audits.

CLH Magazine

DocMX experts explain why now is the right time to digitise –  to succeed, hotel owners & operators need to re-open leaner, rather than returning to the pre-pandemic status quo.

Boutique Hotel News

With the combined effect of Covid-19 and Brexit, many hospitality workers have left the UK. Insights on how digitization and automation can help close the gap with more productive staff.

AWS Partner Blog - Feb 2021

Aaron Belton interviewed by Joanna Todd for AWS Travel & Hospitality, discussing how AWS and partners like DocMX  come together to help hospitality customers build resilience.

AWS Vlog - Jan 2021

In this 5min video of AWS Community Chats, Aley Hammer is joined with Oliver Skelton, Head of Product at DocMX. Oliver shares how DocMX is helping hotels to lower their costs.

UK reopening - Feb 2021

How UK hotels need to prepare for re-opening in a context of low occupancy – and how to efficiently use resources to function profitably in these challenging conditions.

Hotel Owner - Dec 2020

A feature in the UK magazine Hotel Owner, with insights from our expert Aaron Belton on the ways hotels can improve productivity and future-proof their operations with automation technology.

HospitalityNet - Dec 2020

Announcement of the AWS Travel & Hospitality competency – a selection of expert partners like DocMX that can be trusted to help hotels in their digitization projects.

Boutique Hotel News

The perspective of DocMX experts: “Hotels have 12 weeks to prepare for a gradual return,  with a reality of low occupancy and what that means for resourcing and cost efficiency.”

AWS ReInvent - Dec 2020

In a keynote at the ReInvent conference, AWS announced the launch of the Travel & Hospitality Competency, to help hotels find reliable technology partners – featuring DocMX.

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DocMX awarded the Amazon AWS Travel & Hospitality competency

docmx hotel automation

Select Amazon Travel & Hospitality Partner

With our deep industry expertise and solid technology, we are one of the few Amazon AWS partners awarded the Travel & Hospitality Competency

  • Trusted by industry leaders like Hilton, Marriott or IHG Group
  • User-friendly, quick to implement & cost-neutral
  • Compatible with other systems such as Opera, Micros, SAP & more.

Harnessing the most innovative Amazon technology

We adapt the most advanced Amazon AWS technology and make it usable and useful for hotels: 

  • Artificial Intelligence and machine learning
  • Highest-performing and scalable Cloud infrastructure
  • The most stringent data and network security standards, with ISO27001 certification

Don't just take our word for it - listen to our innovators


Innovative, adaptable, reliable product and team - I can recommend to anyone!

Paolo TrevisanDirector of Finance

I definitely recommend all properties to engage in digitisation and upgrade your ways of working with DocMX. You will thank them when you see all the potential behind it!

Diogo Gaspar Income Auditor, InterContinental
Hilton Logo

Streamlining our Japan operations with DocMX, we achieved impressive efficiencies and savings across our properties. A cost-effective solution from a reliable partner that understands hospitality!

Minesh RanigaRegional Finance Director

I would definitely recommend it to any colleagues. Our staff has benefited immensely, the system is easy to use, and the knowledgeable DocMX team have been a pleasure to deal with.

Paul Camilleri Financial Controller

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