Welcome to our new customer: Ritz-Carlton Perth


This week we are welcoming a new client for our daily income audit solution: the newest luxury destination in Perth, the Ritz-Carlton Perth hotel.

The newest luxury hotel in town uses DocMX

Set within the stunning Towers building on Elizabeth Quay, the hotel offers incredible views of the Swan river, the Perth skyline and its urban parks. Guests can enjoy luxurious and modern rooms, but also other impressive amenities. This includes a heated infinity pool overlooking Elizabeth Quay, drinks and sunset views at the rooftop bar, a restaurant featuring WA’s freshest local ingredients, spa treatments, and much more.

The 200-room and suites hotel opened in November 2019. It incorporates the latest technologies in the building, the amenities, but also in its operations – with the dedicated DocMX hospitality solution.

Sweeping views from rooms and suites at the Ritz-Carlton Perth

New & sophisticated, inside-out

Opening a new hotel is the perfect opportunity to setup updated business processes: in an efficient, digital and eco-friendly way. The new team takes in new ways of working, systems and tools as part of the opening process. It is a great time to define guidelines and policies, and train the staff from the get-go. So that the hotel doesn’t just look new, but also functions like clockwork backstage.

Ritz-Carlton Perth decided to implement the DocMX night audits module to manage daily transaction audits, or “night audits” as they are commonly known. This means that the audits can be completed 80% faster, because:
1. All the information is in one place – no need to print, manually reconcile etc
2. Managers can quickly review and approve reports electronically, on a visual dashboard
3. Hotel management has real-time visibility on the financials, and immediately resolved any bottlenecks
4. All financial data securely stored and access restricted to the right personnel

More efficient, but also more sustainable

With this solution, the Ritz-Carlton hotel also takes a stance on sustainability: it will avoid printing thousands of sheets of paper every year, thus saving hundreds of trees. To celebrate that, DocMX has even donated money for the planting of 100 trees in Australia:

Sustainable hotel: cut printing & plant trees with DocMX

DocMX has worked for many years with hotel managers to build a tailor-made hospitality solution that is light, flexible and affordable. We work with the most prestigious hospitality brands and are very proud to have received their trust. Our hotel night audits automation solution is our flagship module used and beloved by all of our clients.

With the DocMX solution, the Ritz-Carlton Perth shows sophistication, not only in the elegant interiors and guests services, but also back-stage operations.

Contact us to learn more!