Efficient and resilient operations with an
AWS Travel & Hospitality Partner
Hospitality expertise, solid technology and proven customer success: our solutions powered by AWS help future-proof your hospitality operations
Adapt to the "next normal" with a smart way
to run your back-office operations
DocMX has been selected by Amazon Web Services as a specialised Travel & Hospitality partner with deep industry expertise. We enable hospitality businesses to streamline and digitise their core operations:
- Automate repetitive tasks
- Digitise documents
- Enable flexible, remote collaboration
- No more manual errors: save time & money
Time to go digital
Filling paper forms, chasing invoices, POs or wholesaler payments, investigating mismatches across departments, getting the right people to approve... Your teams are wasting precious time. We digitise your Finance, Accounting, HR & other processes for utmost efficiency.
By hospitality experts
We know your pains, because have been working and innovating with top players in the travel and hospitality industry for over 10 years. We tailored our solution to the unique needs of this industry, leveraging powerful AWS solutions to offer a lightweight, flexible and affordable product.
More resilient operations
Restructure your processes to quickly adapt to periods of low and high activity, reduce costs, and continue run operations remotely when required. In the Covid-19 context, minimise infection risks by enabling e-signatures, e-reviews and digital collaboration.
Seamless collaboration
With all information and documents in one secure repository, the Front Desk, Sales, Finance, HR and other teams are on the same paperless page. Empower your staff to focus on guests, rather than tedious admin tasks.
With DocMX, leverage the best-in-class Amazon-backed technology that your hospitality business deserves
Harness machine intelligence by Amazon
Leverage the latest technologies of artificial intelligence and machine learning to automate manual tasks:
- Amazon Textract technology to extract data from virtually any scanned documents, forms and tables
- Amazon Rekognition for image analysis to extract data from unstructured documents
- Smart algorithms automate approval processes, suggestions, alerts and so much more.
Amazon Travel & Hospitality Partner
Thanks to our deep industry expertise and solid technology, we have been invited by Amazon to their select Travel & Hospitality Competency partner group. DocMX is an agile solution specifically designed for hospitality:
- Trusted by industry leaders like Hilton, Marriott or IHG Group
- User-friendly, quick to implement & cost-neutral
- Compatible with other systems such as Opera, Micros, SAP & more.
Industry-leading Cloud infrastructure
DocMX is a SaaS product that won’t give extra workload for your IT teams. It is delivered on the Amazon AWS enterprise-grade network, and built from the ground-up for speed, availability & scalability:
- Resizable computing capacity with Amazon’s EC2 and S3 platforms, for single or thousand user sites
- Tier 1 data centres closest to you by Amazon Cloudfront
- Dedicated hosted environments for performance and data privacy
- Reliable with 99.99% availability commitment by Amazon
Highest data security standards
We meet the most stringent data security, storage & recovery standards with a yearly ISO27001 certification for Information Security. We leverage Amazon’s in-built network security and tools like WAF, CloudTrail, CloudWatch and S3 Glacier for:
- Firewalls, real-time threat detection against unauthorised access
- Data encryption at rest and in transit
- Unmatched compliance and auditing capabilities
- Unlimited, secure & durable back-up and archiving
Your one-stop-shop for streamlined core operations
Discover the key features of DocMX powered by AWS: eliminate paperwork, centralise information online, automate repetitive tasks and collaborate seamlessly
Finance & Accounting
Streamline manual error-prone processes like daily audits, accounts payable and receivable, financial approvals and more. Bring data from your PMS, POS, Events, Finance, emails and paperwork into a single platform. Ensure efficiency, data security & compliance with company policies.
Shared Services Clusters
Spread the overheads across several sites by sharing knowledge, skills and efficiencies: digitise and streamline finance, HR, IT and more, to be resilient even in extended periods of low occupancy. We guarantee a fast, on-budget solution to save you time and money in these challenging times.
Other use cases
Easily implement digital ways of working across all teams – Reservations, Front Office, Housekeeping, Kitchen, Finance, HR… We specifically designed a flexible system, easy to deploy across one or many locations, working with all major PMS, POS, and other 3rd party systems.
Our innovators and their success stories
Our partners have streamlined Accounts Payable & Receivable, Revenue Audit, HR, Front Desk and other operational areas of their businesses.
Income Audit Automation
Hilton Sydney automates Income Audits to free management time
Remote Collaboration
IHG digitises financial operations for effective remote collaboration
Going Paperless & Printer-less
FourPoints Darling Harbour cuts yearly printing by 2.5 million pages, saving $1.5m
AP Automation
Moonee Valley Racing Club
automates AP to safeguard business continuity
Shared Services Centre
Hilton Australia clusters skills & knowledge, reduces overheads across the portfolio
Don't just take our word for it - listen to our innovators
Go digital within days, not weeks or months.
Contact us to discuss ways to get started
We are looking forward to hearing from you:
- Your information is secure